Refund, Subscription & Cancellation Policy
Last updated: August 29, 2026 • Transparent and customer-friendly billing terms.
1. 7-Day Money-Back Guarantee
We stand behind the quality and reliability of Nizaam ERP & POS. If you purchase any paid subscription (Starter, Best Value, or Lifetime) and find that the software does not meet your business requirements, you may request a 100% full refund within 7 days of payment.
2. 3-Day Risk-Free Trial
Every new shop account automatically starts with a 3-day unrestricted free trial. You do not need to enter any payment details or credit card information to begin testing.
3. How to Request a Refund
To request a refund, simply send a WhatsApp message to our official support line with your Store Name and payment transaction ID (EasyPaisa / JazzCash / Bank receipt). Refunds are processed back to your original payment account within 24 to 48 business hours.